Supervisor, Helpdesk at Hobark International Limited (HIL)

 Employment Nigeria 05-Aug-2017 PORT HARCOURT , Customer Service  

Hobark International Limited (HIL)  a staffing agency based in Port Harcourt. 

POSITION : Helpdesk Supervisor

Description

  • Proper Documentation, tracking, and monitoring of all System, Server issues to ensure a timely resolution.
  • Install and configure workstations based on company needs and requirements.
  • Planning and executing the selection, installation, configuration, testing of Softwares and hardwares based on ICT policy.
  • Setup and support of ICT Helpdesk Infrastructures in Project and remote locations.
  • Documentation of all ICT standard operating manuals, training manuals and newsletter.
  • Recommend and schedule system repairs, via vendors, OEMs and Service centers.
  • Develop and communicate to all users standard guides on System maintenance and care.
  • Develop and Implement an effective Helpdesk workflow tool for tracking, resolution and documentation of end user issues.
  • Provides first line support to all technical issues emanating from users and Systems.
  • Plan and implement Operating System, firmware and hardware upgrades as approved by the ICT Manager.

Requirements
 

Academic Qualifications:

  • Degree in Computer Science, Computer Engineering, Electrical/Electronic Engineering.

Professional Qualifications:

  • MCDBA, MCP, MCITP, MSCE, CCNA, CCNP, A+

Experience:

  • At least 4 years relevant experience on System repairs, troubleshooting and Helpdesk support.

Primary Skills:

  • IT, Engineering, EPC, MS Office, MS Power Point, MS Office


Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Specialist - Commercial Planning and Analytics at MTN Nigeria

Job Openings at Federal Medical Centre, Ikole-Ekiti

Recruitment at University of Maiduguri Teaching Hospital (UMTH)

Job Vacancies at University of Abuja (Now Yakubu Gowon University, Abuja)

Sahara Power Group Limited Graduate Engineering Programme

More

GET FREE JOB ALERTS

POPULAR JOBS

Assistant Superintendent of Fire at Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB)

Assistant Controller of Fire at Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB)

Chief Superintendent of Fire at Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB)

Deputy Controller of Fire (DCF) at Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB)

Recruitment at University of Maiduguri Teaching Hospital (UMTH)

Job Vacancies at University of Abuja (Now Yakubu Gowon University, Abuja)

Job Openings at Federal Medical Centre, Ikole-Ekiti

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,