POSITION : IT Field Officer

Description

• Provision of IT Support to company clients (help desk/troubleshooting/support operations)
• Performance of administrative functions such as maintenance of user groups and their respective databases within assigned zones
• Tracking, monitoring and reporting of all service desk issues within a particular customer service level
• Installation and upgrade of company software at assigned sites
• Training of company clients on the use of the company software

 Requirements

•   Degree or its equivalent in Information Technology/Computer Science or related discipline
•   1 - 3 years relevant work experience
• Must be flexible to travel
• Prior experience in dealing with healthcare professionals, or operation of a Healthcare Software will be an added advantage