POSITION : IT Field Officer
Description
- Provision of IT Support to company clients (help desk/troubleshooting/support operations)
- Performance of administrative functions such as maintenance of user groups and their respective databases within assigned zones
- Tracking, monitoring and reporting of all service desk issues within a particular customer service level
- Installation and upgrade of company software at assigned sites
- Training of company clients on the use of the company software
Requirements
- Degree or its equivalent in Information Technology/Computer Science or related discipline
- 1 - 3 years relevant work experience
- Must be flexible to travel
- Prior experience in dealing with healthcare professionals, or operation of a Healthcare Software will be an added advantage
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