Outlets Service Coordinator Job at Gigastreams Consulting
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Gigastreams Consulting is a people development and training organization devoted to helping professionals and organizations develop through our highly specialized Project Management and Human Resource trainings. Our array of seasoned and certified trainers and resource persons offer a unique bouquet of value to each of our clients. As a value-adding organization, we provide resources to our clients that enhance each participant's individual effectiveness, and their organization's productivity.
Gigastreams Consulting is recruiting to fill the position of:
Job Title: Outlets Service Coordinator
Job Location: Lagos
Job Purpose (One Statement Explaining the Job's Overall Purpose)
- The Outlets Service Coordinator role is to take care of all STYLES AND ALTERNATIVE outlets in order to optimize value derivable from each outlet for the business.
- The role is to ensure that the stock are logically dispatched to different outlets based on performance and expected growth pattern for the outlets.
Key Responsibilities
- Enable a seamless replenishment cycles through the proper monitoring of outlets stock and sales performance.
- Working in conjunction with the outlet teams to determine the optimum product mix for each outlet in the coverage area based on understanding the need of the local customer base.
- Accountable for ensuring that all outlets restocking are on time and in full. Follow through with managing director and outlet coordinators (and their teams) to make all necessary inputs.
- Review stock orders from manufacturers with the MD to ensure availability of prime stock to drive value for the business.
- To understand and then communicate effectively to the team daily, weekly and monthly business targets, clearly identifying what this means in terms of sales, profitability and costs.
- Manage and drive continuous improvement via daily quality conversations with your customers (Outlets coordinators and outlet teams).
- Maintain regular information flow and communication delivery and dispatch updates.
- Give up to date report to MD on all outlet and stock performance to give overview on value drivers.
- Monitor stock inventory at head office and outlet end.
- Give feedback on outstanding issues, returns and complaints, business updates and new products information.
- Maintain process flows and logs for all process to enable improvement where gaps are observed.
- Challenge customers (Outlets) for efficient day-to-day order status (breakdown of stock quantity, sizes and accepted [parameters).
- Create process to capture all customer complaints and returns / replacements
- Actively support outlets to achieve daily, weekly and monthly targets to contribute to the overall delivery to the company.
- To complete any other tasks that may be requested as and when required, depending on the changing needs of the business.
- To understand and communicate effectively STYLES & ALTERNATIVES company goals and outlets priorities.
- Looking at ways of developing opportunities to increase sales, harnessing ideas from the team and being aware of the local competition.
- Skills, Attitudes and Behaviours for the Perfect Fit
Skills and Experience:
- Interpersonal Skills
- Ability to communicate and inspire teams (customers, outlets and head office)
- Retail or service.
- Minimum of 2years experience
- Good standard of numeracy
Attitudes:
- Hard working
- Has drive to achieve
- Calm demeanor and mature outlook
- Honest
- Inspirational
Behaviors:
- Planning and organization
- Passionate about quality products
- Likes to be part of a team
- Sales/target driven,
- Desire to achieve success
Other Supporting Information
Job Context:
This position report to the managing director. It is also a part of the management team to ensure that the business is value driven and exceed periodic expectations.
How to Apply
Interested candidates should send their CV's to:gigastreamsconsulting@gmail.com then copy careers@gigastreamsconsulting.com The subject should refer to (Sales Coordinator)
Note: Applicant must be resident within Jakande, Lekki, Langbasa, Sangotedo, Ajah Lagos Axis.
Deadline: 14th October, 2014.
Sorry the application deadline for this job has elapsed
