New Job at Box and Cedar

 Employment Nigeria 30-Nov-2015 LAGOS , IT and Telecoms  

Box and Cedar is recruiting on behalf of its client, an  ICT/Telecommunications firm to fill the position below:

Position: IT Training Academy Manager

Job Duties / Responsibilities Accountabilities
General:

  • Ensure excellent customer knowledge, care (CRM) & value delivery
  • Ensure development & delivery of proactive market changing initiatives & offerings
  • Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
  • Ensure development & growth of formalized loyalty program
  • Ensure the active engagement of strategic value adding partnerships and collaboration
  • Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
  • Ensure appropriate competencies & build team for optimal effectiveness & productivity
  • Ensure attainment of financial & non-financial targets
  • Ensure effective use of value-adding technology-enabled tools
  • Grow the Academy's brand & position optimally across West Africa
  • Position the Academy as the Industry’s trusted learning & resourcing advisor
  • Deliver distinctive value

ILT:

  • Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized
  • Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability
  • Ensure excellent course delivery, ambiance, service & experience
  • Ensure excellent passing scores for examined courses
  • Ensure excellent & well balanced partner TOR & management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred partner with our partners

Recruitment:

  • Ensure development of well profiled high quality database of IT & Project Management skills
  • Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs
  • Ensure effective liaison & leverage of recruits
  • Ensure effective management of outsourced staff

E-learning:

  • Ensure the development of timely high quality cutting edge offerings
  • Ensure excellent creative input, attention to detail & functional outputs

Minimum Qualification

  • A good First Degree
  • IT professional certifications, PMP or Prince2

Experience:

  • 3-5 Years

Knowledge & Skills:

  • Strong presentation skills
  • Good project and time management skills
  • Good interpersonal skills
  • Ability to negotiate and persuade
  • Attention to details
  • Creativity


Sorry the application deadline for this job has elapsed



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