Employment Nigeria
04-Mar-2016
LAGOS ,
Administrative
Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value-added and convenient services in a friendly atmosphere.
POSITION : Administrative Officer
Roles and Responsibilities
The main objective of this job is the general administration of office operations of Organization which include, but might not be limited to, reception, administrative and clerical support.
Essential responsibilities are listed below. Others may be assigned.
Sets the office up correctly and running at full capacity always
Maintain office functionality at all times
Ensure accurate entry of client order
Maintain the central filing system, general database and archive
Track and supervise all social media and advertising activities for the organization
Manage and supervise the administrative staff
Provide excellent customer service when dealing with clients
Prepares departmental budget
Implement financial policies and procedures to curb wastage of office resources
Maintain relationship with suppliers and vendors
Undertake such other duties and responsibilities of an equivalent nature as from time to time may be required, in consultation with the human resource manager.
Knowledge and Skill Requirements
At least a HND with experience in office management and developing business processes
Must be computer literate with proficiency in the use of social media platforms
A self starter
Good organizational skill
Solution oriented
Time management skills
Work experience: 3-4years
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Ability to respond effectively to sensitive inquires and complaints pleasantly.
Oral Communication - Speaks clearly and persuasively in positive and negative situations
Initiative Skills - Ability to take initiative and complete project assignments independently and on‐time.
Telephone handling skills - Must exhibit a pleasant and welcoming demeanour both in person and on the phone
Written Communication Skills - Writes clearly and informatively
Organizational skills - Demonstrates accuracy and thoroughness, paying attention to details and performing job requirements efficiently and orderly.
Leadership - Effectively influences the actions and opinions of others
Computer proficiency - Must be proficient in MS Applications: Word, Excel, Powerpoint and Outlook
Professionalism - Reacts well under pressure; treats others with respect and consideration regardless of their status or position.
Person Specification:
Time conscious
Problem solver
Meticulous
Passion for customer service
Teamwork
Flexible
Upper Salary Range
Attractive.
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