Vacancy at Sterling Asset Management & Trustees Limited
Employment Nigeria
01-Nov-2016
LAGOS ,
Administrative
Sterling Asset Management & Trustees Limited - a customer centric financial service firm and our goal is to exceed clients’ expectation whilst adding value to our employees who helps in achieving this objective.
POSITION : Fleet & Operations Officer
Job Description
- The fleet/operations officer will attend to all leasing matters via fleet supervision, driver management, fleet operations, and rescue operations.
- Also he will resolve employee complaints and disciplinary issues and monitors facility workload and processes to ensure effective quality services particularly driver.
- Complete daily routing schedules using Microsoft excel spreadsheet/recommended software to accomplish the highest transportation service at the lowest cost such as:
- Develop ad-hoc queries and reports to facilitate problem resolution
- Maintain daily/monthly reporting.
- Summarize and analyze key operational metrics on a daily/weekly basis.
Responsibilities
Fleet Supervision & Driver Management:
- Vehicle Inspection and Management
- Inspection and Supervision of drivers and their various Activities
- Oversee conduct of training for drivers
- Maintain a register of all Company drivers and their assignments
- Coordinate Vehicle Preventative Maintenance Program and maintain updated vehicle status inventory.
- Provides management oversight at multi-facility locations dealing with maintenance and repair with responsibility for ensuring technical effectiveness and efficiency through programs that deliver quality maintenance and repair services
- Identify vehicle technological trends and forecasts needs, conduct needs analysis, and conduct gap analysis to ensure Fleet Services has the most up to date equipment and personnel skills
- Plan and develop long-and-short range goals to ensure that there is a cogent approach to overcoming shortages and/or better utilizing excess resources
- Assist in the development of vehicle and equipment maintenance policies and procedures for internal, external, services.
- Maintenance Report, Warranty and Outside Recall Report, etc
Fleet Operations:
- Develop and evaluate maintenance process and understands customer needs to ensure quality services and performs quality assurance with suppliers to meet service demands
- Investigate customer complaints and resolve issues in a timely manner with the purpose of maintaining customer satisfaction. Develop and analyze customer surveys and identifies and implements corrective measures to ensure quality services
- Work with customer service departments to ensure that equipment meets their needs, as well as, maintaining continuity of components
- Oversee activities with regards to the acquisition, repair and preventive maintenance and replacement of fleet to meet client logistics needs
- Manage Lease and Rental Operations network
- Oversee Auction program to insure maximum vehicle utilization and sale of assets.
- Manage and direct the Make ready program including licensing, decaling, and inspections.
- Oversee Fuel infrastructure, Operations statutory requirements, and Market trends.
- Manage and Direct Fleet Acquisitions program by planning forecasting and making recommendations to future vehicle needs.
- Assist in the development of division budget and Vehicle Acquisition Budget.
- Monitor and review accident, repair and recovery process.
Rescue Operations:
- Rescue operations in an attempt to provide swift response to drivers issues in cases of emergency
- Develop new business opportunities and ensuring existing businesses are optimally serviced.
- Coordinate repairs, maintenance and track performance of fleet operations.
- Interface with government officials on vehicular matters.
- Ensure rendition of quality service and identification of customer’s needs.
- Prepare daily, weekly and monthly report on customers’ performance (activities) for management review and decision-making activities.
- Responsible for the maintenance and repair of all company vehicles.
- Maintain a record/database of all fleet details, including vehicle particulars/documents and maintenance records
- Implement and maintain a preventive maintenance plan to guard unavoidable spending on vehicle repairs and maintenance
Education and Experience
- Minimum of B.SC in any Management / Social Science Discipline
- Minimum of 8 years post NYSC experience in a similar role especially in a well-structured leasing firm (Specialty in Operating Lease).
- Minimum of 4 years as Leasing Operations & Fleet Administrator
- Professional Certifications and Second Degree will be an added advantage
- Training with ELAN and other well-known training firms on Leasing Operations & Fleet Management is an added advantage.
Skills & Competencies:
- Excellent industry knowledge in Operating Lease
- Excellent marketing & presentation skills
- Aptness
- Ability to work under pressure
- Physical & Mental Alertness
- Ability to identify other business opportunities & further convert prospects to client
- Brave and energetic
- Computer literacy with Microsoft Office especially Excel
- Quality and productivity focused
Sorry the application deadline for this job has elapsed
