Test Centre Administrator(IELTS) at MOD Education
Employment Nigeria
21-Apr-2017
LAGOS ,
Administrative
MOD Education an international education promotion and marketing company
POSITION : IELTS Test Centre Administrator
DESCRIPTION
Responsible for managing the IELTS examinations within the designated region.
The Administrator will be responsible for compliance with the established guidelines of test operators and management as prescribed by the IELTS test partners in their manuals.
Key Performance Area
Customer Service:
Ensure all test candidates receive exemplary customer experience at every contact paint before, during and after sitting the IELTS test.
Business Administration:
- Plan all aspects of IELTS testing in the designated region,
- Manage budget for IELTS testing in designated region, including test revenue cud all associated costs - staff, venue storage, premises etc.
Test Administration Quality and Integrity:
- Independently perform audits on IELTS test centre as scheduled stud provide documented feedback and reports.
- Ensure both test centre and offsite testing operations are managed within the IELTS Operating procedures.
- Ensure adherence to all IELTS manuals.
Operations Management:
- Oversee management of the tests conducted in the applicable test centre.
- Manage test centre Examiners, including recruitment, training and certification within the PSN guidelines.
- Manage the delivery of projects on time, within budget and in accordance with annual plans and targets.
Client Management:
- Assist in the stakeholder management to maintain stakeholder satisfaction and integrity of the nest.
- Build and maintain a good working relationship with stakeholders both internal and external ensuring that oil business outcomes are satisfactorily met.
Project Service Enhancement:
- Assist the Test Centre Manager on projects identified as a result of IELTS Partner Working Groups.
- Participate in reviews of IELTS manuals and procedures far test enhancement.
- Participate in reviews of IELTS promotional material.
Desirable Requirements
- Client management experience
- Administrative and sound financial skills
- Written and verbal communication skills
- Analytical, research and problem solving skills
- Competent user of Microsoft Office suite
- Ability to plan, organise, prioritise and execute multiple tasks within set objectives in a timely and professional manner
- Interest in / experience of international education and / or testing services
- Previous IELTS experience highly desirable
- Tertiary qualifications or equivalent industry experience
- Communicate effectively across various cultures and levels
Requirements
- Degree or equivalent
- Master's degree will be an advantage as well as cognate work experience
How To Apply
Candidates should send their CV's to: studycenter@modeducation.info with position applied for as the subject
Sorry the application deadline for this job has elapsed
