POSITION : IT Business Support Officer
Responsibilities
- Ensure availability / Uptime of Ancillary applications.
- Ensure prompt resolution of issues.
- Reduce application downtime to the barest minimum
- Provide jobs status report on a weekly basis to the Head, Ancillary Applications.
- Ensure prompt escalation of issues to the vendor(s).
- Liaise with the responsible unit to ensure that the appropriate hardware resources are allocated to the application databases.
- Ensure availability and optimal running of the databases by the unit responsible.
- Ensure optimal security and performance of all databases by the unit responsible. Ensure that all databases /Applications are backed up by the unit responsible.
- Ensure documentation of processes and procedures within the unit.
- Proactively Ensure 0% downtime on all Ancillary applications within my purview in the Bank.
- Review of Ancillary Applications for optimal performance.
- Effective Training & Skill Transfer to all team members (Ancillary Application Support)
- Analyze the processes/applications in use and initiate enhancement as the case may be.
Requirements
- Working knowledge of client server architecture environment.
- Possess analytical and problem solving skills
- Adequate knowledge of SQL scripting.
- Good technology related university degree in Computer Science
- Minimum of 4 years cognate IT and Software/Database Support experience in a large to medium size bank/financial institution or company providing related services.
Competencies:
- Oracle And SQL Server Databases
- Data warehouse and Data Modelling
- Large Data Extraction and Transformation
How To Apply
Candidates should send their Application and CV's to: resourcing@oscartemple.com
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