Vacancy for Training and Quality Officer at G4S Secure Solutions Nigeria Limited
Employment Nigeria
08-Sep-2017
LAGOS ,
Administrative
G4S Secure Solutions Nigeria Limited a leading international Security solutions group specialising on secure outsourcing is recruiting to fill the position below:
POSITION : Training and Quality Officer
Responsibilities
- Collaborate and interface with client on Quality Assurance issues which ensure full customer satisfaction with the company’s services.(Effective and Efficient Service Delivery)
- Implement the Company’s policy on Total Quality Assurance
- Liaise with operations to identify operatives training needs and design training programs to meet the needs.
- Conduct security risk and threat assessments for deployment sites and customers requesting so for accommodation/office space
- Attend and participate in Operations meeting
- Designs training programs, delivers and facilitate training programs
- Undertakes research into security and general human development relevant to security.
- Enforces discipline among officers when on official site assignment
- Liaise with operations to identify operatives training needs and design training programs to meet this need.
- Conduct refreshers training for operatives at the training facility and across deployment sites.
- Prepares and submits weekly report to the Operations Director
Requirements
- Relevant Security Management related Degree/Diploma.
- Knowledge of personal protective operations.
- Knowledge of physical security systems, including video surveillance, intrusion detection, and access control systems.
- Demonstrated strong operational judgment in a client-service environment
- Relevant experience providing physical security surveillance, emergency response, and incident management.
- Previous experience designing, implementing and familiarity with risk and threat assessment methodologies.
- Good Knowledge of Quality Assurance and implementation/management thereof
Skills
- Collaborates and builds trusting relationships.
- Promotes innovation and continuous improvement.
- Thinks ahead and makes fact based decisions.
- Excellent communication skills
- Responsible and good moral character; maintain utmost integrity while in a position of trust
- Ability to defuse conflict and deescalate confrontational situations
- Passion for excellence through strong execution.
- Team player
Ability to:
- Recognize own strengths and weaknesses
- Improve and sustain performance in a service delivery organization
- Business acumen individual
- Customer management - proven ability to live the Customer Care Value
- Results and quality management orientated
- Communicate effectively (verbally and in written form)
- Influence others
- Build and sustain relationships
- Build effective teams
- Value, support and manage others
- Gather, analyze and use information and evidence from different sources
- Think and plan strategically and operationally
- Solve problems
- Use of generic IT applications
- Good Leadership skills
- Promote organization’s interests and values
- Innovation and continuous development and improvement
- Negotiations skills
How To Apply
Candidates should send their CV's to: hr@ng.g4s.com
Sorry the application deadline for this job has elapsed
