Vacancy for a Conference Centre Manager at Candour Consult
Employment Nigeria
30-Dec-2017
LAGOS ,
Administrative
Candour Consult a capacity building and management consulting firm that provides HR development services
POSITION : Conference Centre Manager
Description
A conference centre manager is responsible for the day-to-day management of a conference centre.
This includes managing all staff and centre services such as:
- Marketing, advertising and PR;
- Sales;
- Finances.
- Reception/front of house;
- Catering;
- Accommodation;
- Conference centre managers lead the business by coordinating the involvement of the business’s operational management team, such as the catering manager and accommodation manager.
- They ensure that all services provided meet the clients’ needs and events are run efficiently, which may require liaising with an event organiser.
- Managers must strike a balance between customer satisfaction and effective business management, which often means dealing with last-minute changes or solving problems as they arise.
- It is also the responsibility of the manager to develop the business by effectively planning ahead, managing future sales/marketing and efficiently budgeting to maximise income generated.
Responsibilities
- Communicating daily with the management team, planning work schedules and checking client requirements;
- Dealing with customer complaints, comments and enquiries;
- Purchasing equipment necessary for the conference centre to operate;
- Supervising maintenance, supplies and equipment;
- Achieving profit targets;
- Managing budgets and financial plans;
- Ensuring all events run smoothly;
- Taking responsibility for the recruitment, training, organisation and monitoring of staff;
- Taking responsibility for the sales and marketing of the conference centre, including pricing, promotions, image/brand and profile;
- Ensuring compliance with health and safety, licensing laws and other legal regulations;
- Day-to-day troubleshooting and addressing problems as they arise.
- Leading by example in maintaining service standards;
- Negotiating with external service providers and suppliers as required;
- Applying current legal and in-house HR procedures to ensure the retention of good staff and the provision of high-quality services;
- Researching markets to identify new business.
How To Apply
Candidates should send their application and Curriculum Vitae to:career@candourconsult.com.ng
Sorry the application deadline for this job has elapsed
