Implementation Specialist at Neptune Software Group

 Employment Nigeria 31-Mar-2023 ₦Not Available LAGOS , Consultancy  


Neptune Software Group was founded in 1999 in London. We have a rich history of delivering mission-critical core systems to the banking and financial services sector. Having delivered end-to-end solutions to over 80 financial services institutions; we have the recognized experience needed to empower our clients with high performance and scalable solutions that are deployed quickly and reliably.

Our focus is to harness our in-depth business domain knowledge and technical expertise to provide innovative end-to-end financial services solutions. We aim to entrust financial institutions with a sustainable competitive advantage by making them more resilient and effective. Thereby, be one step ahead of their competitors. Neptune Software Group has headquarters in the U.K. We also have a presence in India and across several countries in Sub-Saharan Africa.

We are recruiting to fill the position below:

Job Title: Implementation Specialist

Location: Lagos, Nigeria
Job type: Full-time

About the Job

  • We are looking for Implementation Specialists to ensure that purchased software systems meet clients’ technical needs.
  • Their job is to customise the software according to the client's needs and specifications, teach clients how to use it, and install customised software systems once approved.

Responsibilities

  • Meet with clients following the sale of software packages to collect data and other information required to customise software systems
  • Create a project plan for each client, detailing the tasks that need to be completed for the timely installation required to customise software systems
  • Communicate with clients throughout the software customisation process to obtain feedback and approval
  • Customize software systems based on client's needs and specifications
  • Educate clients on how to use purchased software systems
  • Create a specialised document for each client detailing all customisations made
  • Install customised software systems and all necessary components
  • Ensure the project team is aware of key deliverables and project milestones
  • Provide cost and time estimates to clients who require additional customisation.

Requirements

  • Bachelor's Degree in Banking, Finance, Accounting, Computer Science or a related field.
  • Previous experience working as an implementation specialist
  • Sound technical knowledge
  • Proficiency in all Microsoft Office applications and SQL database management systems.
  • Ability to multitask effectively
  • Ability to work independently and as part of a team
  • Analytical and problem-solving skills
  • Excellent organisation and time management skills
  • Exceptional communications and customer service skills

 

How to Apply
Interested and qualified candidates should:
Click here to apply online



Sorry the application deadline for this job has elapsed



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