Vacancy At Lafam Facility Management
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Lafam Facility Management was established in 2008 with its Head office currently located in Ikoyi, Lagos State, Nigeria. The Company was incorporated into a private limited liability entity in 2013 (RC 1115976). LaFam is structured into various autonomous units with each unit functioning as an independent resource generating entity, and specializing in its field of practice.
Job Title: Ticketing And Reservation
Job Location: Lagos
Job Description:
- Efficiently handle clients’’ reservations and ticketing queries, achieve personal targets and contribute to the overall team revenue, yield and volume targets.
- Comply with all reservation policies and procedures and standards of client service (i.e. handling clients’ problems, answering telephone enquiries, pre-flight checks, timeliness, grooming, courtesy etc)
- Attend to clients’ problems, resolving as required.
- Remain updated on products, services, policies and procedures.
- In a situation of flight disruption, liaise with all involved (clients and colleagues alike) in a positive manner and maintain revenue and guest satisfaction requirements.
- Handle queues, SOTO ticket and re-issues in a timely manner
Requirements:
- Relevant Academic qualifications (first degree)
- Reservations and Ticketing experience
- Standard fares and ticketing certificate from IATA or experience in an IATA certified environment.
- Knowledge of Airline Reservation systems which mainly include Abacus/Sabre/Amadeus/Galileo.
- Knowledge of world geography and major carrier networks to facilitate quick itinerary planning.
- Proficient in MS Office applications i.e. word and excel.
- Strong verbal and written English is essential.
- Interpersonal skills, telephone and customer service skills.
How To Apply:
To apply, send an email with your cv and The Position Applied For As The Subject to admin@lafamlimited.com
Deadline: 20th January,2015
Sorry the application deadline for this job has elapsed
