OANDO NIGERIA PLC LATEST JOB VACANCY : OIL AND GAS JOBS IN NIGERIA
Vacancy Title :Application Support Manager
Department Information & Technology
Date Published Oct 20, 2011
Closing Date Nov 3, 2011
Vacancy Description
Responsibilities:
Strategic
· Conceptualize and develop strategy for the design and implementation of software applications to be applied across the Oando Group.
· Identify and plan for future needs, partner with various service providers to obtain best practice software that are aligned with the company’s strategic direction and service excellence culture.
Operational
· Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
· Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
· Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
· Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
· Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
· Design, develop, and install application enhancements and upgrades.
· Negotiate contracts with software and service providers.
· Liaise with company’s software suppliers for prompt rectification of any problems or emergencies.
· Manage and provide direction for the application team in support of business operations.
· Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
· Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations.
· Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
· Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
· Review and analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging
· these systems.
· Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
· Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.
· Research and make recommendations on software products and services in support of procurement and development efforts.
· Cultivate and disseminate knowledge of application-usage best practices.
Person Specification:
· 1st degree in Computer Science, Computer Engineering, or other related area.
· 10 years cognate work experience, in a reputable organization/Institution.
Required Competencies:
· Budgeting, Budget Control and Budget Monitoring
· Experience using formal change control processes, and software version control systems
· Knowledge of the requirements of the ITIL
· Framework in relation to the delivery of complaint
· Infrastructure Support Services
· Strong customer-service orientation.
· Proven experience in overseeing the direction, development, and implementation of software solutions.
· Direct, hands-on experience with automated software management tools.
· Strong knowledge of system and software quality assurance best practices and methodologies.
· Extensive experience with core software applications, including Oracle E-Business Suite.
· Technically fluent in programming languages,
· including PL-SQL, Visual Basic, Java.
· Good project management skills and/or substantial exposure to project-based work structures.
· Excellent understanding of the organization’s goals and objectives.
· Excellent written and oral communication skills.
· Excellent listening and interpersonal skills.
· Ability to communicate ideas in both technical and user-friendly language.
· Ability to conduct research into application issues and products.
· Highly self-motivated and directed.
· Keen attention to detail.
· Ability to effectively prioritize and execute tasks in a high-pressure environment.
· Experience working in a team-oriented, collaborative environment.
· Knowledge of applicable data privacy practices and laws.
· Oil and Gas industry dynamics