MTN Nigeria Job Opportunities In Lagos May, 2012
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
LATEST JOB VACANCIES AT MTN NIGERIA
JOB TTILE: TRADE SUPPORT MANAGER
JOB LOCATION :LAGOS
JOB DESCRIPTION
- Develop and execute proactive communications programs that support channel initiatives and other customer-focused sales initiatives
- Develop and implement core business support functions in terms of IT applications, administrative processes and project management to optimise trade marketing and trade engagement activities
- Coordinate Engine Room activities, Trade activations and Regional sponsorships (e.g Festivals and concerts) in HQ
- Work with Channel and Marketing Teams to prepare monthly sales briefs for the Field Force and implement trade marketing & distribution scorecards to assist tracking and feedback of objectives, strategies and operational plans
- Provide support for resource and project management of key trade marketing & distribution projects
- Manage third party activation and POS agencies
- Work with external agencies and field staff in the area of creative development and production of trade communication materials.
- Drive the planning and execution of new product/service and brand communication launches in the trade.
- Manage the trade support budget, ensuring a good balance of quality and costs
- Evaluate Field Force performance against brand communication objectives across the following channels:
QUALIFICATIONS:
- First degree in any relevant discipline
- 8 years experience spanning Advertising Agency (optional), Trade Marketing and Sales experience (proven Business Manager experience with a key customer is a must)
- 2yrs experience at a supervisory/managerial level
- Strong and proven understanding of working with third party organizations and coordination of solution-related activities.
- Experience in Customer Marketing, and Category Management would be an advantage
- Must have the ability to tackle complex situations, evaluate alternative courses of action, and provide fact based solutions/recommendations
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JOB TITE: PRODUCT DEVELOPMENT SPECIALIST ,VAS AND DATA
JOB LOCATION : LAGOS
JOB DESCRIPTION
- Articulate understanding of target market needs and assist in developing relationship initiatives accordingly
- Monitor and manage existing products in the Consumer portfolio on an ongoing basis.
- Support project management in the product development lifecycle of new MTNN products
- Design, facilitate and conduct customer surveys and produce value-adding reports for informed decision-making
- Keep abreast of new telecoms marketing products, services and customer loyalty initiatives developed by competitors and other operators and recommend on appropriate actions to be taken
- Implement product development policies and procedures.
- Coordinate quality assurance of developed products and services to ensure consistency and accuracy.
- Ensure new products designs are line with segment strategy and objectives.
- Monitor and evaluate existing products performance on an on-going basis.
- Develop a mechanism for proactively identifying new product related queries.
- Ensure prompt resolution of identified product related issues.
- Provide information packs and FAQs to guide the deployment and use of new products and services.
- Provide resources for UAT and FUTs
- Review UAT plans
- Ensure sign off of product specifications and UAT reports.
- Drive and participate actively in FUTs
- Liaise with technical teams on customer care and billing applications.
- Perform other tasks as required by the Product Manager.
QUALIFICATIONS:
- First degree in Marketing or any other Social Science discipline
- 4 years work experience which includes:
- Marketing Communications
- Product Development
- Demonstrated experience in primary and/or secondary research
- Project Management experience.
Closing Date :28 / 05 /2012
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