Account Manager Advisor Vacancy at Sage

Employment Nigeria 24-Nov-2016 LAGOS , Accounting

We are changing the way that millions of businesses track the movement of money through their business. We are also changing the way we do business. And as a FTSE 100 business we believe in a socially-responsible world and we are active in supporting our local communities and invest in making a real difference through the philanthropy of the Sage Foundation. Our Sage Foundation is based on the 2+2+2 model - 2% of free cash flow, 2% of colleagues' time and up to 2 free products each year to charitable organizations. Colleagues are empowered to give to the causes that matter to them.

Our customers make life-sacrifices. They take risks to follow their dreams and pursue their passions and, on this, global prosperity is built. They deserve a bigger voice and we will always work hard to champion this noble cause.

POSITION : Account Manager Advisor – SAGE ONE

Responsibilities:

Implementation and execution of the Sage One Adviser programme
Delivering & presenting Sage One product demonstrations at Adviser events and webinars
Identify potential opportunities for advisers and assist in executing these to on board new Sage One customers.
Updating CRM system with all client communications including calls, emails and meetings
Handling Adviser technical queries and escalations, responding in a timely manner to all advisers’ inquiries received via email, calls and tickets.
Assist Advisers with customer migration from incumbent system to Sage One
Compile feedback from Advisers and communicate to the management teams
Create resources (processes/videos) for frequently asked questions from the Advisers to ensure Adviser experience is world class
Recruitment of new advisers
Managing assigned Advisers and ensure that targets are met.
You may be asked to undertake other tasks which are commensurate to the role and grade

Qualifications:

Strong Accounting skills and an understanding of processes within an accounting practice
Training/teaching experience preferable but not necessary
Experience as an Accountant within an accounting practice preferable.
Computer literacy and software knowledge, including Microsoft Word, Excel, and PowerPoint
Strong presentation, communication and people skills
Ability to work autonomously and demonstrate initiative and planning skills
Passion and desire to make a difference and contribute as a member of a dynamic team
Positive, friendly ‘can do’ attitude
Attention to detail and follow-up
An interest and intrigue in the emerging online accounting market

Sorry the application deadline for this job has elapsed

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Account Manager Advisor Vacancy at Sage

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