Line Learning Support at MTN Nigeria

 Employment Nigeria 17-Feb-2017 LAGOS , Administrative  


MTN Nigeria - Our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

POSITION : Learning Advisor (Line Learning Support)

Description

  • Assist in facilitating learning and development interventions for all MTNN staff
  • An evolving macro-economic environment both local and international.
  • Shifting phase of evolution in organization life cycle.
  • Company Mission, policies and procedures.
  • MTN Nigeria’s business plan.
  • Company objectives for level and quality of service.
  • The increasing need for skills enhancement and development.
  • Locally available skills and manpower.
  • Conduct training needs assessment for individual staff and organization in consultation with departmental heads and managers, promoting linkage of needs with competency gaps.
  • Develop micro training requirements across the organization and source relevant local and international courses to meet such requirements for internal delivery.
  • Conduct checks on content development of learning materials and delivery, assuring quality in accordance with best practices and standards.
  • Assist in organizing and facilitating generic training programmes across MTNN, building quality into training management support services.
  • Provide advice on learning opportunities and methods of delivery to enhance employee performance and productivity.
  • Assist in preparing/delivering specific in-house courses, ensuring training materials are clearly presented and that delivery is satisfactory to participants.
  • Assist in the development of assessment methods and systems required for training needs assessment.
  • Provide learning and development service support and attend to enquiries from stakeholders and deal with related issues.
  • Review training offerings and provide support in the selection of vendors, evaluating course offerings, vendor profiles and available resources for vendor to deliver training.
  • Develop periodic reports and statistics on training related activities in the organization.

Job Condition

  • Standard MTNN working conditions.
  • Open plan office.
  • Some mobility within Nigeria.

Experience & Training

  • A good first Degree preferably in the Social Sciences.
  • A recognized learning and development qualification. E.g. CIPD diploma.
  • 4 year experience of which 2 years in the training function of a reputable company
  • Consulting experience would be an added advantage.

Training:

  • Systems Approach to Training (SATs)
  • Effective presentation skills.
  • Effective communication skills.
  • Effective business writing skills.
  • Adult Education strategies.
  • Customer care/focus
  • Project management
  • Job analysis

Minimum Qualification

  • BA, BEd, BEng, BSc, BTech or HND.


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