IPI PowerTech delivers specialized solutions to the power, industrial and telecom sectors in Africa, the Middle East and neighboring countries.
POSITION : Operations Director
Description
Set up and manage a team of Managers, Engineers and Technicians handling passive network infrastructure (Power and Passive infrastructure) Operation & Maintenance activities to meet availability targets and within customer processes and controls.
Assist the roll out team in passive infrastructure integration procedure (Passive network elements acceptance).
Responsibilities
Regional Operations & Maintenance Administration:
- The day to day management of all regional network operations and maintenance
- Management of SLA with passive infrastructure partners to deliver optimal availability and QoS
- Provide administrative and logistic support to HQ planning and roll out teams
- Work order and configuration management support
- Responsible for spares CAPEX requisition, tracking approvals and ensuring issuance of spares purchase orders to the OEMs
Instituting Optimal Operational Processes and Practices to Achieve Set Operational KPIs:
- Responsible for proactive planing and scheduling of preventive maintenance
- Ensuring that all corrective maintenance activities are carried out within acceptable MTTR targets
- Ensure that spares are adequately dimensioned and are readily available at designated outlets
- Drive end to end process documentation, implementation and compliance to processes
Cost Control:
- Responsible for regional OPEX scheduling and budgeting
- Responsible for approving and tracking regional OPEX spend
- Ensuring OPEX is spent efficiently and within Budget
- Provide regional OPEX reports
Optimal Resource Management:
- Assist in recruiting and coaching
- Skill gap analysis and providing staff development programs
- Communicating and ensuring job expectations
- Enforcing Company policies and procedure
- Conflict resolution
- Staff appraisal management
Provide reports and Dashboards to Evaluate and Benchmark Departmental and Regional Performance:
Requirements
Experience:
- Good background in the telecommunication industry with at least 20 years experience preferably in the Field Operation or Support capacity and construction standards.
Knowledge:
- Good background in GSM Network, Gen set and Solar Infrastructure maintenance, high level Telco operations, and people management
Skills:
- Generic: Analytical skills to help isolate troubles, good written and verbal communications, and good customer contact skills
- Job Specific: Enforcement of high level of discipline. Work under high pressure. Telco operations management, Project Management and Vendor management skills.
- Other Requirements: 4 "E's" individual - Energetic, Energizing others, Edge to make decisions, Execute decisions
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