Ensure continuous improvement of systems and processes that underpin consumer lending offer, such as underwriting, loan administration, collections and treasury.
Ensure consistent application of a credit policy, periodic credit reviews of customers ,and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses
Responsibilities
Ensures standardization of the manual authorizations process as it relates to credit
Ensure that credit reviews and requests are dealt with scientifically and timeously
Identifies, drafts, develops and implements operational processes, policies and guidelines as it relates to credit
Analyzes the performance of existing clients loans and products
Ensures development of credit risk management strategies, maintenance of the credit policy and recommend changes in the credit policy / directory
Oversees the acceptance or rejection of credit recommendations and ensure adequate monitoring of credit grants and updates
Ensures awareness of best practice methods and trends, conduct prompt investigation of customer credit applications and make appropriate recommendations when required
Ensures adequate outlining of process flows, definition of operating rules and policies, assigning of operational roles and responsibilities, integration of manual operations with systems and defining performance metrics.
Ensures adequate management of credit processes and oversees a wide range of operational activities alongside managing customer relationships. These include but are not limited to: performing credit analysis, establishing direct communication channels with applicants and borrowers, issuing loan agreements, applying payments to individual accounts, identifying delinquent accounts, taking direct collections action, issuing monthly statements, addressing customer claims, etc.
Prepares monthly reporting on financial performance to the Management / Board of Directors
qualifications
Degree in Economics, Business Administration, Banking and Finance, Accounting, Finance and Administration or any related field
A Master’s Degree in business or development finance related field or management is an added advantage
Membership of a professional business related institute such as ICAN, CIMA, ACA, CIBN etc. is required
8 years working experience in a financial institution /development agency is required of which at least 4 should be at managerial level.
Experience:
Expertise in credit administration/ supervision
Excellent analytical skills.
Working knowledge of financial procedures and applications
Understanding of banking practice and related policy issues, their implications and applications
Knowledge of credit operations and management
Expertise in formulation and implementation of credit policies and regulations
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