Officer, Inspection and Survey Team at an Insurance Company

Employment Nigeria 31-Aug-2017 LAGOS , Insurance

POSITION : Officer, Inspection and Survey Team

DESCRIPTION

The candidate support the Head of Inspection & Survey team so that all in-house claim adjustment, pre-inspection of risk (within our limits), assessment/inspection is done in an efficient manner and most cost effective manner.

Ensure prompt underwriting/claims inspection/investigation, complete claim documents requested for and received,carry out sound analysis of documents and Surveyor’s report, in order to settle genuine claims promptly, recommend risk improvement measures to under writing Unit to enable them quote premium appropriate for the risks being covered.

Responsibilities
Compliance Strategy:

Ensure timely and correct data entries into our software application
Ensure adequate reserve is advised for creation
Book appointment with Insureds/Claimants/Brokers to arrange for physical inspection
Undertake physical inspection and investigation to ascertain validity of reported claims/risks to be surveyed
Ensure prompt generation of offer memo for approval and further action
Liaise with external engineers/Surveyors for huge claims
Review Surveyors/Engineers’ reports
Inspecting all risks/claims assigned to the unit within the stated timelines in the SLA
Negotiating with Garages during claims adjustment
Liaise with external Surveyors/Engineers/Garages to ensure cleints satisfcation within the stated timelines in the SLA
Requesting for claim substantiating documents
Adjust in-house claims that are of low value, based on laid down procedures and claim quantum
Resolving Insured’s complaints related to risks survey/claims administration, refers difficult or very complex complaints to Head, Inspection & Survey Team as occasion will demand.

Others

Ensure adequate reserve is created and maintained at all times based on available information
Preparing daily, weekly, monthly reports and all required reports as at when due
Ensure the necessary information required for ERM co-ordinator is supplied as at when due
Ensure that all insertions to the software and ensure compliance with company’s policies and standard
Recommending risk improvement measures to be communicated by team lead to underwriters and marketers (where applicable)
Ensure that all necessary information/documents required for the EDMS success is provided as-at when due
Prompt response to all surveys/inspections within stimulated timelines as stated in the SLA
Ensure accuracy and completeness of claims documents before concluding the claim.
Interpret policy wording, analyse and review adjustment to determine the company’s liability and make necessary recommendation to the Team Lead
Compliance with stated operational terms in the SLA i.e. acknowledging of mails, reviewing and summarizing of Surveyor’s report, carrying out in-house adjustment, e.t.c.
Ensure that all necessary information that will make GIBS successful for the survey/inspection sub-team in particular and the CCG in general is provided as-at when due
Attend to all functions that may be assigned by the Team Lead and/or CCG Head as the need arises.

Requirements
Education:

First Degree (i.e. HND/BSc/B.ED/B.A/e.t.c)
Associate member, CIIN

Experience: 2 years’ experience in Insurance technical

How To Apply
Candidates should send their applications to: urgentrecruitments2017@gmail.com with position applied for as the subject

Sorry the application deadline for this job has elapsed

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Officer, Inspection and Survey Team at an Insurance Company

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