POSITION : Housing Manager/Officer
Description
Manages housing and related services on behalf of housing associations, local authorities and other accommodation providers. The role involves managing a designated patch of housing and keeping in regular contact with tenants, looking after rental income, and dealing with repairs and neighbour nuisance issues.
Housing managers/officers may work with specific clients, such as homeless people, minority groups or people with disabilities. They work within a strict but changing regulatory framework and are usually based in a central office or local neighbourhood housing office.
The manager role may involve line management responsibility for a team of housing officers, rent arrears staff and tenancy support officers, and participation in more strategic projects.
Responsibilities
- Dealing with abandoned tenancies, squatters and unauthorised occupiers;
- Liaising with wardens, caretakers, cleaners and maintenance staff;
- Encouraging and supporting tenants’ and residents’ groups and attending meetings as required;
- Developing new housing schemes by reusing existing stock or managing new builds;
- Evaluating the efficiency of housing schemes;
- Building relationships with the community;
- Interpreting and implementing housing legislation;
- Planning and implementing slum clearance and the demolition of unused properties;
- Maintaining records and writing reports.
- Interviewing tenants and giving advice on tenant-landlord relationships, house purchasing and benefits;
- Managing improvement loans and grants and administering repair and maintenance programmes;
- Managing nuisance orders, collecting information and referring cases to the neighbourhood nuisance team;
- Preparing cases and attending court hearings;
- Dealing with breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions;
- Setting rents, administering their collection and developing policies to deal with and minimise arrears;
- Dealing with housing applications and the transfer of existing tenants;
- Liaising with tenant groups, local authority councillors, property professionals and other support and welfare organisations, including estate agents;
- Processing applications for housing improvements and repairs and communicating outcomes to tenants;
- Recruiting, training, supervising and monitoring staff workload;
- Inspecting properties;
- Recommending and developing local authority policies;
- Monitoring and updating contractors’ lists;
- Investigating and responding to client complaints.
- Generating revenue and implementing budgets;
- Identifying housing needs;
How To Apply
Candidates should send their application and CV to:career@candourconsult.com.ng
Sorry the application deadline for this job has elapsed
