MTN Nigeria Job Opportunity November-December, 2012
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
MTN NIGERIA JOB OPPORTUNITIES
JOB TITLE: PRODUCT DEVELOPMENT MANAGER, PREPAID
REPORTING TO: Senior Manager ,Product Development & Support
JOB LOCATION: LAGOS
JOB DESCRIPTION
- Input into the development and implementation of business strategies from a product perspective.
- Identify current and evolving opportunities for mobile operators.
- Monitor, track and evaluate strategies for customer acquisition, spend and loyalty from a product perspective.
- Manage the assigned product requirements process, including elicitation, analysis and specifications.
- Implement more efficient methods for developing product specifications and market strategies.
- Define the needs of the target segment to be delivered via prepaid platforms, and conceive wow services to meet such needs in alignment with MTNN objectives and business plan
- Create product/service requirement documents to facilitate implementation: Define, document and develop products, services, and applications for customers on prepaid platform.
- Include market requirement documents, feature descriptions, and use cases, storyboards and data flow diagrams.
- Negotiate rules with market segments and technical teams, ensuring that the customer needs are met, while optimising platforms and resources in the medium term
- Drive the creation and execution of cross-functional project plans for product build and release.
- Manage issues and risks in projects, and proactively communicate to project team and management.
- Oversee the design, development and implementation of business and technical processes related to new products.
- Analyze campaign and customer data to provide conclusions, implications and actionable recommendations designed to improve the quality of future relationship and service to customers.
- Develop product quality acceptance criteria, and ensure compliance of all assigned developments
- Review product releases (post-implementation) to ensure that documentation and product functionality are consistent.
- Drive successful launch of product, and participate in key sales situations for the product.
- Refine products continuously to take advantage of untapped revenue opportunities within the Prepaid Segment
- Monitor, analyze and report on relevant competitors, customer and market data using primary or third party research.
- Provide insight on strategic impact of competitive actions and customer and market trends.
- Input to content, positioning, and messaging for relevant customer loyalty & product activities, ensuring that internal and external communications align with, and resonate with the target audience.
- Evaluate viability of identified partnering opportunities for complementary third-party products to broaden company’s product line
- Manage suppliers (directly or indirectly) where required for product delivery.
- Input effectively to system selection and validation.
- Forecast, in conjunction with Marketing Services / Business Intelligence, business implications of new products, services, and applications
REQUIREMENTS
- A first degree in any Social Science discipline, Engineering or Computer Science
- 8 years work experience of which:
- 3 years experience in Product Design or Service Creation and Management, preferably within the wireless/mobile industry
- Product Development, Marketing & Project Management experience
- Marketing or Strategy Consulting
- Articulate understanding of systems, networks and mobile telecoms and mobile applications very useful
CLICK HERE TO APPLY
Closing Date: 7 /12 / 2012
Sorry the application deadline for this job has elapsed
