VACANCY FOR A RESTAURANT OPERATIONS SUPERVISOR

streSERT Services Limited 05-Mar-2018 ₦60,000 - 100,000 LAGOS MAINLAND , Administrative

Our client has a chain of restaurant outlets; they provide outdoor catering services to corporate organizations as well as individuals for diverse events. As a result of continuous growth the service of an Operations Supervisor has become vacant.

Job Location: Lagos State.

Role Objective:

Supervising and coordinating the staff; ensuring the smooth running of the restaurant; making sure there are no hitches during and after service to customers in the assigned locations.

Work Activities:

1. Operations Management of the Restaurants and Outdoor Projects

Lead, supervise and monitor operational activities
Provide strategic and tactical operational direction
Direct cleaning of kitchen and dining areas to maintain sanitation standards
Maintain budget, pay bills, monitor bookkeeping records and perform other record keeping tasks
Work closely with the Productions units to estimate quantities of foods, beverages, and supplies to be ordered for all the outlets
Monitor and oversee purchases of raw food and beverages ; coordinate supply requisitions for the different outlets
Ensure that the frontline staff are properly kitted and knows what to do
Arrange for maintenance and repair of equipment and other services
Total receipts and balance against sales, deposit receipts.
Schedule work hours for servers and kitchen staff.
Ensure the kitchen utensils and eating area are properly cleaned for use
Ensure delivery of outdoor foods are on time as scheduled
Establish and ensure routine and reactive maintenance for all restaurant equipment

2. Effective People Management

Supervise all direct and indirect reports and support performance management systems for all staff
Ensure continuous training and capacity development of the entire work force

3. Marketing & Business Development

Work closely with the marketing units to drive sales, marketing and business expansion activities of the organization

4. Customer Relationship Management

Develop and maintain business relationships with all key client and prospect contacts
Lead and ensure excellent customer relationships
Resolve customer complaints about food quality or service (if any)
Ensure timely and satisfactory resolution of all customer complaints/issues: within 24 hours.

Required Skills, Experience & Education:

Supervisory Skills
Customer Service Skills
Planning & organizing skills
Ability to cope well under pressure
Ideal candidate must be firm, honest, hard working and credible
Minimum of 5 years supervisory role in the food/hospitality/Industrial Catering industry.
Degree in Hotel & Catering Management or other social sciences field

Salary & how to apply:

Salary is between N60, 000 – N70, 000/m + daily feeding + other benefits
Experienced and interested restaurant supervisors /Managers should apply to “mgtpositions@stresert.com” using ‘ROSFJ’ as the subject of mail before 5th March 2018.

Sorry the application deadline for this job has elapsed

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VACANCY FOR A RESTAURANT OPERATIONS SUPERVISOR

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