acting as a first point of contact: dealing with correspondence and phone calls
managing diaries and organizing meetings and appointments, often controlling access to the manager/executive
booking and arranging travel, transport and accommodation
organizing events and conferences
reminding the manager/executive of important tasks and deadlines
typing, compiling and preparing reports, presentations and correspondence
managing databases and filing systems
implementing and maintaining procedures/administrative systems
liaising with staff, suppliers and clients
collating and filing expenses
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