Job Vacancy For IT Technician At Eko Hospital Limited
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Eko Hospital Limited, a member of Ekocorp Plc, was itself a successor to Mercy Specialist Clinic, which had operated successfully between 1977 and 1982. the practice has been growing in bounds due to the total commitment and dedication of the partners and staff and the high level of reputation and customer goodwill enjoyed. With a four storey (40 bed capacity clinic situated at Ebute-Meta, Lagos in 1977, the company has grown into a multi-service and multi-location hospital with operations in Ikeja, Ikoyi, Central Lagos, Surulere, etc. to cover the entire Lagos area.
We are recruiting to fill the position of:
Job Title: IT Technician
Location: Lagos
Job Objectives
- IT technical support officers, monitor and maintain the computer systems and networks of an organization.
- They may install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person.
- Depending on the size of the organization, a technical support officer's role may span one or more areas of expertise.
Typical Work Activities
IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organization, but may include:
- Installing and configuring computer hardware operating systems and applications
- Monitoring and maintaining computer systems and networks;
- Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
Education / Qualifications:
- Minimum of OND / HND
- Post secondary school education, relating to IT and any other IT/network related qualifications or training are also desirable.
Skill Requirements:
- Experience in providing IT support, ideally in a helpdesk environment
- Technical knowledge of Microsoft Windows on both desktop and server
- Professional working attitude
- Driving license and own business-insured transport for site visits
- Experience of working from home
- Excellent communication skills - both written and verbal
- Able to work on own and under pressure
- Self-motivated Good time management and priority handling
- Previous experience of working in a customer facing environment
- Ability to diagnose and resolve problems
- Initiative to find answers to new questions
Experience in the following would be highly advantageous:
- Desktop Windows XP, Vista & Windows 7
- Microsoft Office 2011 for Mac
- Apple iOS (iPad & iPhone)
- Microsoft Office 2003 - 2010 for Windows
- MacOS X 10.7
Application DEADLINE: 7th August, 2013
How To Apply
Interested candidates should:
Click here to apply online
OR
Click here for more information
Sorry the application deadline for this job has elapsed
