Job Vacancy For SME Portfolio Manager At Standard Chartered Bank Nigeria

Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture.

We are recruiting for the position below:

Job Title: SME Portfolio Manager

Location: Abuja
Job ID: 370774
Job Function: Consumer Banking

Job Description
Grow customer portfolio size by deepening existing customer relationships

Retain existing highly valuable customers; Grow share of wallet with the bank through focused relationship management activities
Turn service recovery into sales opportunity
Refer highly satisfied customers to generate sales
Analyse and review potential business to ensure maximum profitability.
Provide advice on potential financial solutions based on identified needs
Resolve client queries without further escalation
Analyse financial requirements of customer and match with banks product offerings
Customer/ Business Acquisition (Excellence)
Consultative selling of multiple products to customers based on identified needs

Key Roles & Responsibilities

Progress against a balanced scorecard targets
Growth in revenue per customer
Customer satisfaction scores.
Growth in product cross holding ratio
Sustained and steady growth in AUM
Number of new customers to the bank

Qualifications & Skills

Minimum of Second Class lower degree .
Data Conversion & Reporting (Core)
Negotiation & Objection Handling (Core)
Needs Based / Consultative Sales Skills (Core).
Market / Competitor Knowledge (Core)
Product knowledge (Core)
Risk Management (Core)
Needs profiling & analysis (Core)

Excellence in Role:

Customer Relationship Management (Expert)
Negotiation & Objection Handling (Advanced)
Needs Based / Consultative Sales Skills (Advanced)
Market / Competitor Knowledge (Advanced)
Product knowledge (Advanced)
Needs profiling & analysis (Advanced)

Additional Job specific skill or knowledge area;

Social / Networking skills
Phone based conversation skills.

Application DEADLINE: 4th June, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note:
When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click SME Portfolio Manager

Sorry the application deadline for this job has elapsed

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Job Vacancy For SME Portfolio Manager At Standard Chartered Bank Nigeria

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