Job Vacancy For SME Portfolio Manager At Standard Chartered Bank Nigeria
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture.
We are recruiting for the position below:
Job Title: SME Portfolio Manager
Location: Abuja
Job ID: 370774
Job Function: Consumer Banking
Job Description
Grow customer portfolio size by deepening existing customer relationships
- Retain existing highly valuable customers; Grow share of wallet with the bank through focused relationship management activities
- Turn service recovery into sales opportunity
- Refer highly satisfied customers to generate sales
- Analyse and review potential business to ensure maximum profitability.
- Provide advice on potential financial solutions based on identified needs
- Resolve client queries without further escalation
- Analyse financial requirements of customer and match with banks product offerings
- Customer/ Business Acquisition (Excellence)
- Consultative selling of multiple products to customers based on identified needs
Key Roles & Responsibilities
- Progress against a balanced scorecard targets
- Growth in revenue per customer
- Customer satisfaction scores.
- Growth in product cross holding ratio
- Sustained and steady growth in AUM
- Number of new customers to the bank
Qualifications & Skills
- Minimum of Second Class lower degree .
- Data Conversion & Reporting (Core)
- Negotiation & Objection Handling (Core)
- Needs Based / Consultative Sales Skills (Core).
- Market / Competitor Knowledge (Core)
- Product knowledge (Core)
- Risk Management (Core)
- Needs profiling & analysis (Core)
Excellence in Role:
- Customer Relationship Management (Expert)
- Negotiation & Objection Handling (Advanced)
- Needs Based / Consultative Sales Skills (Advanced)
- Market / Competitor Knowledge (Advanced)
- Product knowledge (Advanced)
- Needs profiling & analysis (Advanced)
Additional Job specific skill or knowledge area;
- Social / Networking skills
- Phone based conversation skills.
Application DEADLINE: 4th June, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note:
When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click SME Portfolio Manager
Sorry the application deadline for this job has elapsed
