Nokia Siemens recruitment 24 May 2011
GS Engagement Manager Africa
Job ID #: 17200 Experience Required: 7 – 10 Years
Country: Morocco ; Nigeria ; Kenya Education Required: Masters Degree or equivalent
City: Rabat ; Lagos ; Nairobi Relocation Provided:
Job Field Area: Sales Date Posted: May 20, 2011
Employment Type: Full – Time Regular / Permanent Location Flexibility:
Travel Percentage: 40
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Nokia Siemens Networks Global Services Business Unit employs 28,000 people delivering the highest quality of projects that enable our customers to enhance the efficiency of their networks. This includes the building, management and maintaining of our customer networks as well as network planning and optimization activities. Our unique and innovative global service delivery model brings together the best of global expertise and local insight from 150 countries around the world with a very high standard of service excellence.
General Purpose
Manages the sales and customer relationship for key accounts.
Main Responsibility Area
Develops account strategy and drives the implementation of it. Identifies products and/or solutions to meet customer needs at an optimum profitability. Understands customers key business drivers and uses this knowledge for developing and creating profitable business. Acts as a relationship manager, sales person, business developer and operational manager for major customers.
Position Description
The position holder will be responsible for winning large multi-year Network Outsourcing deals, OSP Rollout or Turnkey Rollout that are very complex and can impact NSNs top line, risk position and profitability. The position holder will be responsible for winning such opportunities against heavy competition while at the same time maximising profitability and laying the foundations of successful delivery execution.
The position holder will lead Managed Services and Network Implementation engagement team(s) in case(s) assigned to them from the Head of Service Engagement Africa. The position holder is the prime accountable person for the case assigned; from the earliest client contact to contract signature and through the transition process. The position holder ensures that the offered solutions meets the market and client requirements, identifies the most suitable business models, ensures that commercial risks are identified and managed properly, provides all approval instances with the right basis for decision making.
Position Requirements
• Provide Leadership and subject matter expertise on how to develop and close managed service cases
• Works with key client relationship owners to identify required access and client engagement strategy
• Drives the engagement process in close partnership with all internal stakeholders to ensure that all necessary win strategies, relationship management and resources are in place and well aligned to CT and MS objectives.
• Creates winning sales strategy gaining approval from the business owner.
• Advances selected cases in the sales pipeline.
• Secures that a winning offer is put together while at the same time ensuring that risks are identified and managed properly and business case profitability is maintained.
• Coordinates and leads different BL’s interests in a given case, supported by the solution/business architects leading the managed services solution creation.
• Manages the due diligence process.
• Makes sure that all internal approvals needed are obtained, and that the material that supports such decision-making is prepared in time and with highest standards.
• Secures deal closure.
• The candidate will report to the Head of Service Engagement Management Africa . The candidate must be able to work in partnership with key internal stakeholders to achieve their objectives
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