Entry Level Telesales/Customer Care Agents at Jumia Nigeria

 Employment Nigeria 01-Jan-1970 NIGERIA , NIGERIA ,

We are looking for young talented, customer centric, fresh graduates from all backgrounds. As a Telesales/Customer Service Agent, you will put customers at the center of your day, helping our customers with a range of products. We will make sure you are fully trained on everything we have to offer, so you can help our customers find the products that are right for them and can explain their various features and benefits. You’ll need to be flexible with your working hours.

Building relationships, giving straightforward help, going above and beyond our customers’ expectations are all essential parts of a great service. You will be a true people-person, able to talk to customers in a friendly and welcoming way and can bring the attention to detail.
Please note that this is an entry level position.

Position title: Entry Level Telesales/Customer Care Agents

Location: Lagos

Function: Customer Service (Supply Chain)

Job Type: Full-Time

Duties will include but not limited to:

  • Advising present or prospective customers by answering incoming calls, converting inquiries into sales and making outbound calls.
  • Processing customer orders and up-selling products based on identified customer needs.
  • Maintaining quality service by following organization standards.
  • Contributing to team effort by accomplishing related results as needed
  • Being the first point of contact for customers 
  • Working towards and achieving stretching personal and team objectives
  • Identifying how we can best help customers 

Required Qualities/Qualifications

  • Min. Qualification: Bachelors
  • Min. Years of Experience: 0 - 2 years
  • Computer Skills – MS office packages
  • Fast and accurate in typing (at least 39 words per minute)
  • Dynamic and enthusiastic person with good written and verbal communication skills
  • Persuasion and Influencing skills, strong negotiating skills
  • Good work organization, time management skills and ability to work under pressure
  • Ability to work quickly, methodically and accurately
  • Sound interpersonal skills
  • Ability to work as part of a team
  • Self-motivated, delivers quality work and is proactive
  • Result driven as this is a high-performance, output environment
  • Ability to work to targets
  • Ability to self-manage and self-motivate- must be a self-starter

Mode of Application: Follow this link to apply.

Application Deadline: 18th Feb, 2014.



Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Lands & Claims Officer at Maventeq Systems Limited

Legal Counsel Corporate, AOBO & TCS at Maventeq Systems Limited

Strategic Sourcing Analyst - SRM Lead at Maventeq Systems Limited

Contracts Engineer / Buyer at Maventeq Systems Limited

Economist at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Lands & Claims Officer at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,