Graduate Operations at Keystone Bank
Employment Nigeria
01-Jan-1970
NIGERIA , NIGERIA ,
Job Title: GRADUATE OPERATIONS
Specialization: Accounting / Audit / Tax
Job Level: Experienced Hire
Required Experience: 1 - 3 years
Required Banking Experience: 1 - 3 years
Job Description
To provide effective and efficient banking support services to customers before, during and after patronage.
Duties And Responsibilities:
- Build and consolidate pleasant relationship with the Bank’s Corporate customers and maintain good disposition towards all customers.
- Ensure accurate processing of all transactions and maintain an accurate record of all activities and transactions
- Identify service improvement opportunities through interaction with customers and communicate improvement recommendations to the relevant functions
- Perform other duties as assigned by the Supervisor/Unit Head
Key Performance Indicators:
- Arithmetical Accuracy and efficiency
- Customer satisfaction levels
- Error free posting/processing
- Internal Control exceptions and Corporate Audit Reports
- Timeliness of service delivery to customer requests
- Timely and accurate transaction processing
- Timely generation of reports and updates
- Timely generation/remittance of regulatory returns
Minimum Education Qualifications:
- A good first degree from a reputable university (Prefarably in Banking and Finance, Accounting, Economics or in other Social Science disciplines).
Post Graduate Qualifications:
Professional Qualifications:
- Professional qualifications such as ACA, ACCA, ACIB, CFA, CISA is compulsory
Skills And Competencies:
- Attention to Details.
- Performance Under Pressure
- Problem Solving
- Independent Minded.
- Interpersonal relationship
- Multi Disciplinary disposition
- Multi tasking disposition
- Satisfactory Customer Service Disposition
- Analytical and Investigation Skills
- Auditing Skills
- Accounting Skills
- Banking Operations Skills
- Fraud and Operational risk knowledge
- Policy and Regulation interpretation and implementation.
- Oral and written Communication Skills
- Banking, Insurance, and financial services knowledge.
- Extensive Working Knowledge of Microsoft word, Excel and power point, Intranet Mailing facility of the bank
Mode of Application: Follow this link to apply
Application Deadline 23rd Feb. 2014
Sorry the application deadline for this job has elapsed
