RECRUITMENT AT CHAMS NIGERIA LIMITED

JOB TITLE: Transactions Management and Logistics support
QUALIFICATION

• MONITORING TRANSACTIONS DAILY ON NAIRA.COM, CHAMS.NET PAYMENT GATEWAY AND AFFILIATED SITES AND PROVIDING ONGOING SUPPORT FOR MANAGEMENT OF TRANSACTIONS

• RESPONDING TO CUSTOMER QUERIES RELATING TO TRANSACTIONS

• LIAISING WITH ACCOUNTS DEPARTMENT, DEVELOPMENT TEAM AD THIRD PARTY PAYMENT SWITCHES TO RESOLVE THESE

• PROVIDING FREQUENT REPORTS TO MANAGEMENT ON TRANSACTIONS AND HIGHLIGHTING ANY ABNORMALITIES

• ENSURING MERCHANTS ACCOUNTS ARE CREDITED WITH PAYMENTS

• WORKING CLOSELY WITH THE DELIVERY COMPANIES TO ENSURE PROMPT DELIVERY OF GOODS ORDERED ONLINE AT NAIRA.COM INCLUDING BEING PRESENT DURING PICK-UPS WHEN NECESSARY

• PROVIDING OPERATIONAL SUPPORT AS REQUIRED BY THE BUSINESS

• A GOOD DEGREE IN A BUSINESS OR SCIENCE RELATED COURSE FROM A REPUTABLE UNIVERSITY

• HIGH PROFICIENCY IN EXCEL AND OTHER MS OFFICE PRODUCTS

• A LOGICAL AND SYSTEMATIC APPROACH TO PROBLEM RESOLUTION

• AN INTEREST IN THE INTERNET AND WEB APPLICATIONS

• EXPERIENCE WORKING IN LOGISTICS IS DESIRABLE

• EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS ARE REQUIRED INCLUDING THE ABILITY TO WORK WITHIN A TECHNICAL ENVIRONMENT

• BE ABLE TO WORK UNDER PRESSURE

JOB TITLE: Application and Infrastructural support
QUALIFICATION

• PROVIDES ONGOING TECHNICAL MAINTENANCE AND SUPPORT OF APPLICATIONS IN ORDER TO MAINTAIN THEIR RELIABILITY AND BUSINESS BENEFITS

• SUPPORT ALL OUR WEB APPLICATIONS AND THE SERVERS THEY RESIDE ON

• ENSURING THAT OUR APPLICATIONS ARE AVAILABLE 24/7

• EFFECTIVELY DEPLOYS AND CONFIGURES OUR WEB APPLICATIONS

• CREATES CPANEL ACCOUNTS ON A DEDICATED LINUX SERVER AS REQUIRED

• WORKS EFFECTIVELY WITH THE DEVELOPMENT TEAM TO RESOLVE TECHNICAL ISSUES RAISED IN A FORMAL BUG TRACKING PROCESS

• IMPLEMENTS DISASTER RECOVERY AND BACK-UP PROCEDURES FOR ALL WEB APPLICATIONS

• UNDERSTANDS THE SECURITY THREATS POSED TO APPLICATIONS WHICH ARE ACCESSIBLE VIA THE INTERNET

• DEVISES AND IMPLEMENTS THE SECURITY MEASURES TO ENSURE THE INTEGRITY OF TRANSACTIONS AND THE CONFIDENTIALITY OF DATA

• ENSURES SECURITY OF ALL OUR PRODUCTION ENVIRONMENTS

• CARRIES OUT REQUIREMENTS GATHERING AND FUNCTIONAL SPECIFICATION OF NEW APPLICATIONS AND ENSURING THE DEVELOPMENT TEAM DELIVERS THEM

• MONITORING OUR SERVERS AND DATABASES FOR OPTIMUM PERFORMANCE

• PROVIDING OPERATIONAL SUPPORT AS REQUIRED BY THE BUSINESS

• A DEGREE IN A COMPUTING OR ENGINEERING SUBJECT WITH A MINIMUM OF 2:1

• EXPERIENCE OF WORKING IN WEB APPLICATIONS SUPPORT WITH EXPOSURE TO A FORMAL BUG TRACKING SYSTEM

• A LOGICAL AND SYSTEMATIC APPROACH TO PROBLEM RESOLUTION ACROSS A BROAD SPECTRUM OF TECHNOLOGIES

• A SOUND KNOWLEDGE OF INTERNET TECHNOLOGIES AND AN UNDERSTANDING OF INTERNET SECURITY

• EXPERIENCE WORKING WITH LINUX SERVERS, CPANEL AND SETTING UP REMOTE CONNECTIONS

• EXPERIENCE DEPLOYING JAVA AND PHP WEB APPLICATIONS AND GOOD KNOWLEDGE OF DISASTER RECOVERY AND BACK-UP PROCESSES

JOB TITLE: Web Graphics designer
QUALIFICATION

• INTERPRET BUSINESS NEEDS AND DEVELOP CREATIVE CONCEPTS TO SUIT OUR PURPOSE

• KEEP ABREAST AND ADVISE ON EMERGING TECHNOLOGIES IN NEW MEDIA

• WORK EFFECTIVELY WITH THE DEVELOPMENT TEAM

• PLEASE SEND COMPREHENSIVE RESUME TO: hcd@chams.com AND INDICATE OF THE POST YOU ARE APPLYING FOR

• ENHANCE THE USABILITY OF CHAMS.NET WEB APPLICATIONS

• UNDERSTAND DESIGN BRIEFS AND COME UP WITH CREATIVE WEB DESIGNS THAT MAXIMIZE OUR ONLINE POTENTIAL

• RESPONSIBLE FOR THE USER INTERFACE DESIGN OF THE NAIRA.COM WEBSITE AND OTHER WEB APPLICATIONS

• STRONG ORAL, WRITTEN AND PRESENTATION SKILLS

• GOOD INTERPERSONAL SKILLS

• SELF MOTIVATED AND PROACTIVE

• KNOWLEDGE OF SEARCH ENGINE OPTIMIZATION IS DESIRABLE

• A GOOD KNOWLEDGE OF W3C STANDARDS AND WEB USABILITY ISSUES

• DESIGN TOOLS: FLASH, DREAMWEAVER, PHOTOSHOP, FIREWORKS, ILLUSTRATOR, COLD FUSION, ACROBAT

• LANGUAGES/SCRIPTS: HTML, CSS, AJAX, JAVASCRIPT, XHTML

• 1-3 YEARS EXPERIENCE AS A WEB GRAPHIC DESIGNER WORKING WITH THE LANGUAGES AND DESIGN TOOLS
  

• BSC/HND IN ANY DISCIPLINE FROM A REPUTABLE HIGHER INSTITUTION WITH A MINIMUM OF 2.1

• IMPRESSIVE PORTFOLIO OF CREATIVE DESIGNS AND WEBSITES DESIGNED

JOB TITLE: Web developer
QUALIFICATION

• BSC/HND IN A COMPUTER/SCIENCE RELATED DISCIPLINE FROM A REPUTABLE HIGHER INSTITUTION

• 3-5 YEARS OF EXPERIENCE AS A WEB DEVELOPER WORKING WITH THE FOLLOWING TECHNOLOGIES

• LANGUAGES/SCRIPTS: JAVA, JAVASCRIPT, XML, AJAX, SQL, HTML, CSS

• FRAMEWORKS/TECHNOLOGIES/API: J2EE (EJB, SERVLETS, JSP ETC), HIBERNATE, JAVA BEANS, SERVLETS, JSP, EJB, APACHE STRUTS, MVC FRAMEWORKS, JAVADOC

• IDE/SOFTWARE: ECLIPSE, NETBEANS, AND ANY OF ADOBE PROJECTOR, FLASH, FIREWORKS, FREEHAND, PHOTOSHOP, PREMIER, PAINTSHOP

• WEB/APPLICATION SERVERS/OS: APACHE, IIS, APACHE ANT, JBOSS, UNIX/LINUX, WINDOWS OS

• DATABASES: ORACLE 10G ONWARDS, MS SQL SERVER, MYSQL, POSTGRESS SQL

• CONCEPTS/DEPLOYMENT/TESTING: OBJECT ORIENTED PROGRAMMING, OBJECT ORIENTED DESIGN, UML, DESIGN PATTERNS, JUNIT, MODULE AND SYSTEM LEVEL TESTING AND ANY AGILE METHODOLOGY: RUP, XP, SCRUM

• PARTICIPATE IN SOFTWARE DEVELOPMENT LIFECYCLE -REQUIREMENTS GATHERING, BUSINESS/SYSTEMS ANALYSIS, FUNCTIONAL SPECIFICATION AUTHORING, DEVELOPMENT, TESTING, CONFIGURATION MANAGEMENT AND DEPLOYMENT OF WEB APPLICATIONS

• DEVELOPMENT OF NEW FUNCTIONALITY IN THE NAIRA.COM WEB APPLICATION IN ACCORDANCE WITH CUSTOMER REQUESTS AND BUSINESS OBJECTIVES

• ONGOING DEVELOPMENT AND MAINTENANCE OF THE NAIRA.COM WEB APPLICATION INCLUDING FIXING BUGS AND ENHANCING EXISTING FUNCTIONALITY

• DEVELOPMENT OF WEB APPLICATIONS FOR EXTERNAL CLIENTS, BASED ON USER REQUIREMENTS

• WORK EFFECTIVELY WITHIN THE DEVELOPMENT TEAM

JOB TITLE: Contents and logistics support
QUALIFICATION

• RESPONSIBLE FOR CONTENT MANAGEMENT OF ASSIGNED MODULES WITHIN NAIRA.COM

• RESPONSIBLE FOR THE OPERATIONAL LOGISTICS INVOLVED PROVIDING THOSE SERVICES E.G. FOOD ORDERING, EVENTS, AIRTIME AND SMS

• ENSURING THAT CONTENT ON THE NAIRA.COM WEBSITE INCLUDING IMAGES, PRODUCT DETAILS, PRICE LISTS, ADVERTS AND TEXTS ARE ACCURATE AND PORTRAYED IN THE BEST WAY POSSIBLE

• IMPLEMENTING CONTENT CHANGES ON THE SITE BASED ON CUSTOMER/ BUSINESS REQUESTS

• CONFIGURATION AND ADMINISTRATION OF THE SITE INCLUDING SETTING UP NEW MERCHANTS DETAILS AND NEW PRODUCT INFORMATION

• ACT AS SECOND LINE OF SUPPORT FOR ISSUES RAISED BY USERS, ON ASSIGNED MODULES (CUSTOMER SUPPORT TEAM WILL BE FIRST LINE OF SUPPORT)

• BUILD RELATIONSHIPS WITH MERCHANTS PROVIDING THE ASSIGNED SERVICES, ENSURE THE SMOOTH RUNNING OF THOSE SERVICES FROM A LOGISTICAL POINT OF VIEW

• PROVIDING OPERATIONAL SUPPORT AS REQUIRED BY THE BUSINESS

• A GOOD DEGREE IN A COMPUTING OR ENGINEERING RELATED COURSE FROM A REPUTABLE UNIVERSITY

• A LOGICAL AND SYSTEMATIC APPROACH TO PROBLEM RESOLUTION

• AN INTEREST IN WEB APPLICATIONS AND THE INTERNET

• EXPERIENCE WORKING IN A LOGISTICS OR SUPPORT TEAM IS DESIRABLE

• EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS ARE REQUIRED

• BE ABLE TO WORK UNDER PRESSURE

JOB TITLE: Transcation risk Management Manager
QUALIFICATION

• MINIMUM OF 3 YEARS RELEVANT EXPERIENCE WITH A FINANCIAL INSTITUTION

• INFORMATION RISK MANAGEMENT KNOWLEDGE IS HIGHLY DESIRABLE

• EXPOSURE IN AUDIT AND CONSULTANT FIRMS IS HIGHLY DESIRABLE AND PROFICIENT WITH MS OFFICE EXCEL

• PLEASE SEND COMPREHENSIVE RESUME TO: hcd@chams.com AND INDICATE OF THE POST YOU ARE APPLYING FOR

• MINIMUM OF 5 YEARS POST FIRST DEGREE WORKING EXPERIENCE

• BSC/HND IN ACCOUNTING, ECONOMICS, BUSINESS ADMINISTRATION, FINANCE OR OTHER RELATED FIELDS FROM A REPUTABLE HIGHER INSTITUTION WITH A MINIMUM OF 2.1(MBA PREFERRED)

• SELF MOTIVATED AND PROACTIVE SELF-STARTER

• STRONG ORAL, WRITTEN AND PRESENTATION SKILLS

• GOOD INTERPERSONAL SKILLS

• ABILITY TO TAKE INITIATIVE AND MUST BE PROACTIVE

• STRONG SUPERVISORY SKILLS

• RESOLVING FLAGGED TRANSACTIONS (LEGITIMATE TRANSACTIONS DECLINED BECAUSE OF FRAUD CONCERNS)

• COMMUNICATE AND ADVISE ON APPLICABLE SECURITY POLICIES AND STANDARDS

• HIGH RISK PRODUCT/SERVICE SCREENING AND VENDOR/MERCHANT SCREENING

• CONDUCT RISK MANAGEMENT SCREENING OF CARD NUMBERS, E-MAIL ADDRESSES, TRANSACTION VOLUMES/QUANTITY, IP ADDRESS, DOMAIN NAME, DELIVERY ADDRESS, TELEPHONE NUMBERS E.T.C

• DEVELOPING/MANAGING A RISK SCORING METHOD TO VALIDATE TRANSACTIONS

• BALANCING FRAUD PREVENTION AND CUSTOMER RETENTION

• IDENTIFY POTENTIALLY FRAUDULENT CUSTOMER TRANSACTION

• RISK MANAGEMENT AND FRAUD PREVENTION ON THE PORTAL

• MANAGE IT RISK ITEMS AND CONTROL ISSUES ENCOUNTERED IN DAILY OPERATIONAL ACTIVITIES, INTERNAL AND EXTERNAL AUDITS

HOW TO APPLY

Send an updated CV to: hcd@chams.com