Manager, Food and Beverages at Hilton Worldwide

 Employment Nigeria 24-Jun-2017 LAGOS , IKEJA , Hotel And Tourism   Fast Food and Restaurant  

Hilton Worldwide a leading hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. 

POSITION : Food and Beverage Manager

 Description

Responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

RESPONSIBILITIES
You are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Manage all Food and Beverage Outlet operations
  • Maintain exceptional levels of customer service
  • Ensure compliance of brand standards
  • Recruit, manage, train and develop the Food and Beverage team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers under your responsibility

 Requirements

  • Management and/or supervisory Food and Beverage experience
  • Meet financial targets
  • Comply with all Food and Beverage brand standards
  • Work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service


Sorry the application deadline for this job has elapsed



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