Vacancy at AppZone Limited for Help Desk Officer

 Employment Nigeria 09-Dec-2017 LAGOS , Customer Service  

AppZone Limited is recruiting to fill the position below:

POSITION : Help Desk Officer

Responsibilities

  • Track and route all technical problems including Database, code, operating system, web-server, integration, networking, and hardware issues, amongst others.
  • Prepare activity and other CRM reports.
  • Provision of a reliable interface between client IT support personnel and AppZone business units.
  • Respond to client’s enquiries for technical assistance via telephone, e-mails or instant messenger.
  • Logging of cases and help desk interactions with clients using CRM applications.
  • Follow standard help desk procedures in other to assist clients to resolve technical issues.
  • Other support interactions with clients to ensure client satisfaction in line with the company’s business goals.

Requirements

  • Bachelor's degree in Computer Science, Computer Engineering or any other related field.
  •   2 years relevant working experience in a similar role
  • Good verbal and written communication skills.
  • Excellent interpersonal and analytical skills.
  • Great Customer service skills.
  • Ability to pay attention to details and work well under pressure.
  • Ease and ability to learn fast and solve complex


Sorry the application deadline for this job has elapsed



Disclaimer: Though we make every effort to verify the authenticity of our posts, We're in no way affiliated to any of these companies whose vacancies we publish.
Note : Do not pay any fees to Employers for recruitment. To report and to view a list of fake recruiters in Nigeria, . Click Here

SIMILAR JOBS

Graduate Receptionist/Customer Care Officer at B-PAC Nigeria Limited

Latest Jobs at Mikano via Best Search

Retail Sales Representative

Front Desk Officer at Infostrategy Technology Nigeria Limited

Current Job at FINCA International


Leave Your Comments










JOB SEARCH

MOST RECENT JOBS

Lead Project Planning & Delivery at Maventeq Systems Limited

HSE Lead at Maventeq Systems Limited

QA/QC Lead at Maventeq Systems Limited

Procurement Lead at Maventeq Systems Limited

Technical Manager at Maventeq Systems Limited

More

GET FREE JOB ALERTS

POPULAR JOBS

Lead Project Planning & Delivery at Maventeq Systems Limited

More

Employment Nigeria

About
Privacy Policy
Terms Of Use
Job Widget

Job Seekers

Sign Up
Login In
Search for Jobs
Upload CV

Employers

Advertise
Post Jobs
Sign Up
Sign In

Contact


info[at]employmentnigeria.com,