Vacancy for Client Service Officer a Logistics Company - Pivotage Consulting
Employment Nigeria
11-Jan-2018
LAGOS ,
Customer Service
POSITION : Client Service Officer
Requirements
- Very detail oriented
- Numbers oriented
- Computer savvy and great with data entry.
- Strong communication, both oral and written.
- Experience in a Logistics Company will be an added advantage
Responsibilities
- Manage shipments from origin to destination to ensure customer satisfaction.
- Build customer relationships and providing excellent customer service.
- Send new shipment bookings to customers.
- Manage daily emails/phone calls from customers.
- Communicate effectively and build a professional relationship with carriers, shippers and internal/external customers to strive to exceed their total service expectations.
- Respond to carriers/customers to ensure critical success factors are achieved.
- Understand and complete all necessary customer specific tasks.
- Resolve customer issues.
- Use daily customer service report to make sure all release requirements have been met before containers arrive at final destination.
How To Apply
Candidates should send their CV's (MS Word format) to:recruitment@pivotageconsulting.com with "LGC/1217/CSO" as subject
Sorry the application deadline for this job has elapsed
