Vivid-Tech Solutions and Services,  a Messaging Service provider is recruiting to fill the position below:

POSITION : Technical Customer Support Officer

Requirements

• Minimum of B.Sc in relevant field
• 0-2 years working Experience.
• Must have Excellent communication skills.
• Must be ready to operate on shift (Morning/Afternoon).
• Ability to work under pressure.
• Excellent Numerical and Analytic Skill.
• Must be ready to work on weekends (Saturday/Sunday including Public Holidays).
• Working knowledge of the computer is required.

Responsibilities

• Communicating courteously with customer through phone, face to face and email.
• Respond promptly to customer's complaints and issues.
• Obtain and evaluate all relevant information to handle company's product and services.
• Troubleshooting and maintenance of facilities to ensure excellent service delivery.
• Provide recommendation and improvements to customer service based on feedback received from customers.

How To Apply 
Candidates should send their CV's and Applications to:doladeji@vivid-tech.com