Client Support Assistant at Wema Bank Plc

 Employment Nigeria 30-Apr-2024 ₦Not Available LAGOS , Banking and Finance  

Wema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

 

Job Title: Client Support Assistant

Location: Lagos

Job Description

  • We are looking for a dynamic Client Support Assistant to join our team at Wema Bank in Ibadan, NG.
  • As a Client Support Assistant, you will be responsible for providing exceptional customer service to our clients, supporting their needs and ensuring their satisfaction with our products and services.
  • This part-time position at the Associate Level requires at least 2 years of experience in a similar role.

Responsibilities

  • Assist clients with inquiries, issues, and requests via phone, email, and in-person interactions
  • Provide information about our products and services to clients and potential customers
  • Maintain accurate records of client interactions and transactions
  • Assist with administrative tasks as needed to support the team
  • Resolve client complaints and issues in a timely and professional manner
  • Collaborate with other team members to ensure a seamless client experience

Requirements

  • Bachelor's Degree in Business Administration or relevant field is a plus
  • Resilient and energetic personality traits to thrive in a fast-paced and customer-focused environment
  • Proven ability to multi-task and prioritize tasks effectively
  • Proficiency in Microsoft Office suite and CRM software
  • Strong project management and problem-solving skills
  • Excellent communication and interpersonal skills

Benefits

  • Life insurance and disability insurance coverage
  • Free accommodation for part-time employees

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 



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