Our primary objective is to deliver innovative insurance products that work for you, our customer. From life insurance, education plans, motor insurance to home insurance, we’ve got you covered.
POSITION : Contact Centre Sales Agent
Job Objective
- The sales inbound unit of Ensure Insurance Plc is responsible for quoting clients either as a result of an inbound or outbound lead and converting this into a sale in terms of the quality and quantity criteria in place.
- The sales inbound team is primarily responsible for all the telephonic sales with new clients, internet and inbound quotes.
Responsibilities
- Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:
- Minimum monthly premium written
- Average premium value
- Net conversion ratio of quotes to sales
Experience, Knowledge and Skills required:
- A university Degree for a reputable university.
- Successful candidates must have at least one year prior working experience in call centre sales, preferably working with retail customers and/or financial products.
- Good interpersonal and communication skills.
- Excellent selling, negotiations and influencing skills.
- Excellent telephone etiquette.
- Attention to detail, quality, deadline and results oriented.
- Initiative and tenacity.
- Enthusiastic and passionate.
- Effective at planning and organisation/work management.
- High tolerance for stress and rejection.
- Client service oriented.
- Product/systems knowledge and/or potential to acquire such knowledge within a short space of time.
Sorry the application deadline for this job has elapsed
