Synapse Services - a Center for Psychological Medicine is recruiting to fill the vacancy below :
POSITION : Customer Service & Admin Officer
Responsibilities
- Take enquiry from patients or their relatives, upon admission inform patient’s family member about our prices and ensure they fill the “Inpatient Admission form”.
- Print out copies of price list for both in and Out Patient prospects. Take UDT enquiries and contact the Ward manager/Nurse on duty for the exercise.
- Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction.
- Patient Files: Opening of patient files for newly registered patients, allotting Hospital and Medical record Number, and retrieving of patient files when client come for follow up.
- Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photo copying and distributing materials, correspondence.
- Patient Management: Serves as the first contact to parents and their wards, and maintains a cordial relationship with them.
- Clearly address their inquiries
- Opens files for new clients after registration fees has been paid
- Receive, dispatch and disseminate official correspondence
- Assist in the procurement of office items when need arises.
Requirements
- High level of professionalism.
- Ability to maintain strict confidentiality.
- Have excellent interpersonal skill
- Problem solving skill and a friendly disposition
- Related working experience will be an added advantage.
- Minimum of HND/ B.Sc in a relevant course
- Have completed NYSC.
- Attention to detail.
- Good listening ability.
- Communication and interpersonal skill.
- Excellent relationship management.
- Proactive problem solving approach.
- Stress tolerance.
- Be a resident of Lagos State (Ajah or Ikeja)
How To Apply
Candidates should Curriculum Vitae to: hr@synapseservices.org with the position and Location(Ajah OR Ikeja) as the subject
Sorry the application deadline for this job has elapsed
