Customer Service Executive Vacancy via Lorache Group

 Employment Nigeria 20-Apr-2018 LAGOS , Customer Service  

POSITION : Customer Service Executive

Requirements

  • Manages all customer retention activities.
  • Retain customers utilizing product and service knowledge to provide customers with correct solutions
  • Responsible for Customers End to End life cycle in the network.
  • Responsible for Customer Retentions at Touch points.
  • Responsible for leading a team of retention members
  • Attempts to solve problem in order to retain customers
  • A Bachelor's degree in any discipline.
  • Strong communication and relationship-building skills
  • 3 years’ experience in customer retention
  • Proven track record of success in previous role(s) with references
  • Basic understanding of Microsoft Office products (Word, Excel, PowerPoint, etc.)
  • Understanding of basic CRM software favorable
  • Analytical and problem solving skills.

How To Apply
Candidates should submit their CV's to: jobs@lorachegroups 



Sorry the application deadline for this job has elapsed



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