Customer Service Executive Vacancy via Lorache Group
Employment Nigeria
20-Apr-2018
LAGOS ,
Customer Service
POSITION : Customer Service Executive
Requirements
- Manages all customer retention activities.
- Retain customers utilizing product and service knowledge to provide customers with correct solutions
- Responsible for Customers End to End life cycle in the network.
- Responsible for Customer Retentions at Touch points.
- Responsible for leading a team of retention members
- Attempts to solve problem in order to retain customers
- A Bachelor's degree in any discipline.
- Strong communication and relationship-building skills
- 3 years’ experience in customer retention
- Proven track record of success in previous role(s) with references
- Basic understanding of Microsoft Office products (Word, Excel, PowerPoint, etc.)
- Understanding of basic CRM software favorable
- Analytical and problem solving skills.
How To Apply
Candidates should submit their CV's to: jobs@lorachegroups
Sorry the application deadline for this job has elapsed
