Entry Level Front Desk Executive at AT&A Group Limited

Employment Nigeria 24-May-2018 LAGOS , Customer Service

AT&A Group Limited - we are recruiting suitable and qualified candidates to fill the position below:

POSITION : Front Desk Executive

Description

A front office executive is the first point of contact at the office and is also an integral part of the administration team.
They help to coordinate between the individuals visiting the office and the administrative team.
They sometimes have to introduce the client to the higher management of the organization. It is necessary for a front office executive to possess a very pleasing personality and effective communication skills.
Mentioned below are the job responsibilities of a front office executive.

Requirements
Educational Requirements:

The Front Desk Executive must possess a Bachelor’s Degree from an accredited institution with nothing less than a second class lower degree.

Experience Requirements:

The Front Desk Executive will be a seasoned individual with a minimum of 1 – 2 years experience in the field. He/she should have proven experience in customer service, programs and processes.

Skills:

The Front Desk Executive must demonstrate the following skills:
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Maintains professional appearance and demeanor at all times.

Knowledge:

The Front Desk Executive must have proficient knowledge in the following areas:
The real estate, asset management and retail / ecommerce business;
Product offerings and internal workings of the Group
Experience in using a wide range of relevant IT packages;
Customer service;
Proficiency in MS Office.

Key Competencies:

Neat and professional appearance
Ability to stay calm under pressure
Organized and detail oriented
Strong inter-personal skills
Time management skills
Effective written and verbal communication skills
Computer Literacy.

Roles
A front office executive is responsible for:

Attending to all the incoming calls, responding to them and transferring the call to the appropriate department.
Scheduling Appointments
Attending to visitors or customers who are physically present at office with professionalism. Registering their names and contact details and maintaining a database.
The maintenance of important documents, files and attendance records, etc in an organized manner.
Monitoring office supplies and placing orders when necessary
Providing information about the services and products of the organization.
Taking up other duties as assigned (travel arrangements, schedules etc.).
Keeping the front desk tidy and presentable at all times with all necessary material (pens, forms, paper etc.)
Handling correspondence and distributing them.
Attending to customers on our online platforms
Providing assistance to other business units when required

How To Apply
Candidates should send their CV's to: hr@atandagroup.com

Sorry the application deadline for this job has elapsed

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Entry Level Front Desk Executive at AT&A Group Limited

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